AIOU Complaint Cell Help Desk Portal for Students

AIOU Complaint Cell Help Desk Portal for Students

3 minutes, 19 seconds Read

Let’s first understand what an Aiou complaint is. AIOU Complaint Cell Help Desk is a formal way to address academic issues. These can include course material problems, grading disputes, or administrative concerns. It is important to resolve these complaints in order to maintain the integrity and quality of your education.

AIOU Complaint Cell Help Desk Portal for Students

AIOU Complaint Cell Help Desk Portal for Students

You can lodge a complaint in a number of ways:

  • Online You may submit a ticket via the AIOU HelpDesk Portal. Click on “Submit a Ticket” from the portal’s website. You will be asked to enter your name, your email address, your student ID number (if applicable), as well as a short description of the complaint.
  • Phone Number: Call the AIOU HelpDesk on 051 112 468.
  • In Person: Visit your nearest AIOU Regional Campus and submit your written complaint to the Regional Director.

Include the following information when submitting your complaint:

  • Please include your full name, student ID number (if applicable), and any other relevant information.
  • Contact information (email and phone number).
  • Include any dates, names, or times that are relevant to your complaint.
  • Documentation supporting your claim, including copies of letters, emails or receipts

You will receive an email or SMS confirmation once you submit your complaint. AIOU will investigate your complaint, and then respond as quickly as possible.

Here are some AIOU complaints examples:

  • Admission processing delayed
  • The transcript or degree certificate is incorrect or incomplete
  • Online learning platform problems
  • Unresponsive tutor or course coordinator
  • Unfair exam or grade results
  • Discrimination and harassment

Our comprehensive guide to aiou complaints resolution is here. You’ve come to the right place if you are a student of Allama Iqbal Open University or just curious about how to effectively address academic issues. We at AIOU understand that academic issues can arise during the course of your learning, and are here to help you resolve them.

How to File an AIOU Complaint

It is easy to submit an aiou. Follow these steps to make sure your concerns are promptly addressed:

      • Visit the official AIOU website.
      • Find the “Complaints or Feedback” section.
      • Please fill out the form accurately.
      • Add relevant documents, if needed.
      • Keep the reference number and submit the complaint.

Tracking your complaint

You can track the progress of your complaint using the AIOU official complaint system. You can track the progress of your complaint on the website by entering your reference number.

Click Here

Common FAQs on AIOU complaints

How long will it take for an aiou to be resolved?

AIOU strives to resolve complaints in 15-30 days on average. The actual resolution time can vary depending on both the nature of the complaints and the workload at the university.

Can I appeal a decision made on my complaint?

You can appeal a decision if you’re not happy with the outcome of your complaint. On the AIOU’s website, you can find out more about the appeal process.

Do you have to pay a fee for filing a complaint with the police?

Filing an aiou is not charged. AIOU encourages its students to utilize this system in order to resolve their concerns, without incurring any costs.

What type of complaints can I make to AIOU?

You can make complaints about course materials, grade disputes, administrative concerns, or any other academic concerns that affect your education.

Can I make a complaint for someone else?

The student who is affected should file a complaint. AIOU needs the complainant’s identification in order to process the complaint.

What can I do when my complaint is not resolved?

If you are still not satisfied with the outcome of your complaint, contact the AIOU Helpline or visit the university personally.


AIOU is a symbol in the education world that stands for a commitment to quality learning. This commitment is demonstrated by the aiou complaints system, which allows students to voice concerns and seek solutions. You can make sure that your academic journey is smooth and free from unnecessary obstacles by following the steps outlined and understanding the procedure.

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